You have a few options:
Call Contiki Reservations on +41 (0) 229 29 9216 Visit your local travel agent Europe Reservations Office Hours: Mon-Fri 09:30am to 7:00pm GMT+1, Saturday: 10am to 6:00pm GMT+1. Closed days: Sundays, Good Friday, Easter Monday, Christmas Day, Boxing Day, New Years Day.
Please contact Contiki on +41 (0) 229 29 9216, email them on email@example.com or contact the agent you booked with.
Please contact Contiki on +41 (0) 229 29 9216, email them on firstname.lastname@example.org or contact the agent you booked with.
What are the cancellation fees?
|PERIOD OF NOTICE
Over 45 days
45 – 22 days
21 – 8 days
7 – 1 days
Day of Departure
Deposit is forfeited
25% of tour cost forfeited
30% of tour cost forfeited (50% for Latin America)
50% of tour cost forfeited (75% for Latin America)
100% of tour cost forfeited
|PERIOD OF NOTICE - ASIA PRODUCT||CANCELLATION FEES|
|Over 45 days||Deposit is forfeited|
|45 – 31 days||25% of tour cost forfeited|
|30 – 8 days||50% of tour cost forfeited|
|7 – 1 days||75% of tour cost forfeited|
|Day of Departure||100% of tour cost forfeited|
Please note fees differ for Latin America departures including the Inca Trail Trek. Please speak to your Reservations agent for further details
Flights as specified on individual trip itineraries are included as part of the price. Flights to and from the Start/End destinations are not included, however if you contact your Reservations team they will be more than happy to get you a quote
It depends on the terms of the air reservation. If you purchased your air through Contiki, you or your travel agent should call your local office and speak to a reservations agent for more information
Most prices are based on twin share, unless otherwise specified. For example, New Zealand trip prices are based on same gender quad share with twin room bookings on a request basis incurring a surcharge. Some trips offer single occupancy for an additional cost, or triple/quad-share for a reduced price.
Yes we do! For groups of 4 (four), 7 (seven) or 10 (ten) & more on a standard Contiki itinerary please see the discounts offered to each group as listed in the “Specials” section of this site. For groups of 20 or more, please see the Groups FAQs for more information.
Contiki offer Early Payment discounts for trips when the full cost is paid by a specific date. Discounts can be up to 10% depending on trips and departures. See trip departures and dates or our Pay Early page for further details.
Full payment is due no later than 45 days prior to departure. If the payment isn’t made by the due date, Contiki may cancel and charge cancellation fees in accordance with our booking terms and conditions.
Everything listed on the trips itinerary in the Backstage Pass Includes section (apart from Me Time Optionals). Including but not limited to: Coach, train, air transfers and ferry transport as specified. Accommodation and meals as per each individual trip itinerary. Sightseeing & admission fees plus much more.
When you book your trip (as early in advance as possible) it’s essential that you let us know the following details:
It’s very important that the passport information that you submit with your application is exactly the same as the passport you will use to travel to Latin America. You will need your passport to enter onto the trail. It’s best to play it safe – if your information changes it can result in a penalty & cancellation of admission to the trail. No refunds will be given.
Please note that the trail is closed in February for maintenance All our Peru trips visit Machu Picchu, but it’s your choice to take the Inca Trail Trek option in addition to your trips normal itinerary. Travellers that choose to hike the trail will return to Machu Picchu by coach from Aguas Calientes with the group the following morning for a guided visit.
Once you've booked your trip you can register with Contiki here. Once registered, you can add your trip to your account using your booking number (similar to A123456), and join your private MeetUp, which is just for you and others on your trip. Chat before you go and get to know who you're going with, share travel tips and advice and countdown to your adventures.
You’re booked & it’s nearly go time, however just like when you’re taking a flight, it’s important you provide us with your all your details before you can travel. You can also amend most details at any point prior to your departure. Check out our dedicated page here to log into your booking.
Please consult a GP or Travel Specialist Doctor to find out which if any vaccinations are required. If you suffer from any form of illness, be sure to have an adequate supply of any medications prior to departing on your trip. You must advise us of any important medical condition you may have at time of booking.
Depending on your nationality, you may need visas to enter certain countries included in your trip. You are responsible for obtaining all necessary visas prior to the departure of your trip. Consult your travel agent (if applicable) or a visa service well in advance to determine which visas you will require and how to obtain them. Important: visas can take up to six weeks to obtain and a fee is normally charged. Failure to obtain all necessary visas could cause you to miss part of your trip and will result in considerable expense and inconvenience. It is better to apply for ALL visas through your travel agent or visa service before you leave home.
For Latin American trips we require full passport details including name, place of issue, nationality, passport number, date of issue and date of expirey (which needs 6 months validity at time of travel) to confirm the reservation
Provided final payment is received no less than 45 days prior to departure you will receive your travelers documents: vouchers, airline tickets (if purchased through Contiki), a day to day itinerary including Me Time Optionals information, a travellers information booklet (subject to region travelling) and document wallet delivered to you (via post or email) approximately three weeks prior to departure.
For our Europe Budget/Concept and Superior/Timeout trips, North America trips and South Pacific trips, luggage is restricted to one reasonable sized, non-expanding suitcase size approximately 29” × 20” × 10” (73cm x 50cm x 25cm) with the maximum weight of 20 kilos (44lbs.) plus one small hand/day bag that can go on the coach with you. No metal frame backpacks please, their bulky shape makes coach packing difficult and they are likely to damage other luggage.
Contiki reserves the right to refuse to accept larger suitcases on tour. However on Camping tours, the maximum dimensions are 28” × 18” x 9” (70cm x 45cm x 23cm) with a maximum weight of 20 kilos (44lbs). On South Pacific trips which include the Flotilla Sailing and/or 4-wheel drive trips, a small bag suitable for the extremely limited luggage space is required. Your regular luggage will be stored at this time. On European ski packages and New Zealand trips with a ski option you may bring one pair of skis and ski boots. For trips to Ecuador and the Galapagos Islands - we highly recommend a backpack or average sized duffle bag. Due to luggage limitations we will not take any oversized suitcases or metal framed backpacks, however we strongly recommend an internal frame pack. Alternatively you can bring a smaller bag to pack for Galapagos, leaving your main suitcase at the hotel in Guayaquil to collect on return.
For Latin America, Asia & other regions which have internal flights included in the itinerary, luggage weight restrictions must be strictly adhered and Contiki is not responsible for any airline imposed excess baggage fees you may need to pay.
Note: Baggage is carried at the owner’s own risk and baggage insurance is strongly recommended.
It is advisable to start your trip with some cash in the local currency of the destinations you will be travelling. You should be able to use debit & credit cards to withdraw money along the way. Remember that you’ll need to allow enough to cover lunches, some dinners, shopping, entrance fees to some attractions, Me Time Optionals and activities, souvenirs, drinks and evening entertainment/nightclubs. A full list of Me Time optional activities and approximate costs will be sent to you with your travel documents.
Contiki has designated a large number of trips as Definite Departures. Check the departure calendar of the itinerary of your choice and look for dates with a grey corner as they indicate definite departures. These Definite Departures are guaranteed to operate except under circumstances beyond our control. We are continually updating trips with Definite Departure status through the year to ensure that the vast majority of our departures operate as scheduled.
In most instances, if not all, Contiki will provide a minimum of 6 weeks notice to give you ample time to consider our alternative offers in trip departure date, or trips that are fairly similar in duration or itinerary. In the event, alternative offers are not acceptable, Contiki will refund the deposit and any monies paid by you in advance for your trip.
All Contiki motorcoaches, mini coaches, and 4 wheel drive vehicles are smoke-free. The coach will stop every couple of hours so you can light up during these breaks.
No worries. That is one of the benefits of traveling with Contiki. You’ll be traveling with a tour manager who knows how to get around the countries you will be visiting. However, if you have some time, it never hurts to know a few courteous, friendly words (e.g., hello, please, thank you, etc.) of the native languages of the countries you will be visiting. It does make traveling more fun and you will find that most people from these countries will appreciate the effort and will be more receptive to your visit. Please note, all tour managers and tour drivers speak English.
More than half our passengers go it alone, which means you are guaranteed to link up with other young adventurous and like-minded people. We do not charge a single supplement for solo travellers. We will match you up with a same sex roomate. If you want your own room, and one is available, it will be offered for an additional surcharge, depending on which trip you are booking.
You will receive all hotel contact details with your travel documentation sent three weeks prior to departure. WIFI will be available at most hotels as well as most of our coaches in Europe and our Concept sites, so keeping them up to date with your adventures is easier than ever.
We offer transfers in certain cities for an additional fee.
That depends on where you are going. For most of the trips, we operate luxury motorcoaches and therefore carry between 25-50 people per trip. For our Asia trips the maximum group size is 30 and for Latin America trip the average size is 25.
Contiki operates trips for explorers within the ages of 18-35 exclusively, meaning you must be either 18 or 35 (or any age in-between) on day 1 of your trip to be able to travel with us. For those travellers looking for a trip that are over the age of 35, there are plenty of experiences around the world with Contiki's TTC sister brands that can take you on an incredible travel experience in your chosen destination. Visit here for more details.
Contiki sells its travel packages globally. It is therefore quite typical to expect between 6-15 different nationalities on any one trip, i.e., Australians, Americans, Canadians, Germans, English, Swiss, New Zealanders, Japanese, Dutch, South Africans, Italians, Danes, Brazilians, Mexicans, Austrians, Singaporeans, Swedes, Koreans, etc
We have former policemen, actors, Peace Corps volunteers, sales managers, bankers, management consultants, bartenders, psychologists, surfers, chefs, and even nuclear physicists — you name it and we’ve got ‘em. The road crew are around the same age as our travelers and they’re really fun! Your crew are with you on the entire trip and give you all the info you need on the trip: city tours, histories of countries, provinces and states, fun nightlife and daytime activities, and they keep you entertained on coach rides.In Asia, as well as your Tour Manager we also use expert Local Guides who'll give you a unique insider's perspective into the places you visit. It's the special angle only a local can give
On the trips to Europe, many of the crew are from Great Britain, Europe, New Zealand, Australia and Canada. On the trips in the United States, Australia and New Zealand the crew are natives of that country. Contiki has both male and female tour managers and drivers who have very different experiences prior to working for Contiki.
Yes, all of our Tour Managers and Tour Drivers speak English, some speak additional languages as well, but your tour will be conducted in English.In Latin America Tour Drivers may speak limited English
Yes! We love our past travellers coming back for another awesome adventure, so if you book another one of our trips (anywhere we travel!) we’ll hook you up with a discount. Plus, we’ll hook you up when you travel with our sister companies too. So if you have booked & travelled with us or one of our sister companies within the past 5 years let our team know at time of booking.
Contiki caters for all types of traveller and to help you out, we’ve narrowed things down so you can find the trip that’s right for you. Pick from any one of our 8 ways to travel:
Different countries have different plug types/voltage requirements. We suggest buying a Universal Travel Adapter which has built in every connection you require for all countries we visit. On the majority of our coaches in Europe, Australia, New Zealand, the USA and Canada we also have power plugs so you can charge enroute.
We design our trips so that you will have lots of free time to do your own thing. Not only do we schedule free time, but you can venture off on your own at any point during the trip.
We have included a great deal of activities in all our trips, but we cannot and would not want to include everything. Personal choice is important and our clients like the option of being included/or not on certain “Optionals,” i.e., Paris Nightclub show, Gondola ride in Venice, Rafting in Austria. From experience, we know which optionals have proven most popular with our clients and only these will be offered to you. These optionals do cost extra and a full list relating to your trip can be found with your final documents (or under the optionals heading of your tour online) to assist with trip budgeting. Payment for optionals is cash only for our Asia and Latin America trips. Most other optionals can paid for using Credit/debit Cards, however there are exceptions such as high adventure optionals, most short breaks and the following regions/tours which still require cash only payment (you will be advised in advance by your Tour Manager which form of payment is accepted) : The United Kingdom Scandinavia and Russia Turkish Sailing The Turkey & Greek Island Odyssey Croatian Island Sailing trips The Egypt and the Nile trip.
Optionals are listed on our web site within each tour’s information. Further details will be sent with your tour documents
We offer discounts and services to two kinds of Groups. We use the term Book with friends to refer to groups of four, seven and ten, and Custom Groups to refer to groups of 20 or more. In both instances all ‘group’ members must be traveling together on a specific itinerary and booking at the same time.
We do discounts for groups of 4, 7 or 10 plus For more information on small group discounts check out our Deals page
A Custom Group is a minimum of 20 people who are all traveling together on a specific itinerary and booking at the same time. All Custom Groups have exclusive use of a Contiki Tour Manager, Coach and Driver. All of our Custom Group prices are quoted on a NET, non-commissionable, per person price.
Contiki suggests you review and select one of our many itineraries offered. We can then modify these itineraries to fit your group’s specific needs. Remember Contiki only operates group tours in regions of our expertise. Contiki has touring expertise in the following regions: : Europe, North America, Central America, Latin America, Asia, Australia and New Zealand
We have operated many educational itineraries for groups containing both students and young people under the age of 18, as well as chaperones and professors over the age of 35. As a custom departure your group will have exclusive use of coach, Driver and Tour Manager. Contiki’s Custom Group policy for student groups requires at least 1 adult chaperone for every 10 passengers under the age of 18. These chaperones are required to stay with the group at all times. Please remember that the Tour Manager and Driver are in charge of the group’s operations and travel, not the group’s participants.
Universities, high schools, religious youth groups, band and performance groups and clubs
You decide on how many free places you would like. We will cost the free places into the tour price-spreading the cost amongst the group.
Contiki operates tours year-round, however some months are better for group travel than others. The chart below indicates “peak” months when travel can be more expensive and hotel availability may be more difficult to accommodate large groups. “Best time” to travel refers to when we suggest organizing your group travel for better availability, prices and less crowds.
Contiki will be happy to include flights for your group. Or, we can quote on a “land only” package and let you organize your group’s flights.
Contact our Reservations teams with your requirements on +41 (0) 229 29 9216 or email them at email@example.com
Contiki has put together a handy travel guide exclusively for our travellers. They're full of lots of useful & important info. about your tour & all the places you'll visit. Here's some of the stuff we cover in the guide:
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